Privacy Policy
Last updated: October 5, 2026
TradesPond ("we", "us") provides website design, hosting, and management for local service businesses. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Information you give us — such as your name, phone number, email address, and business name or website when you fill out a form on tradespond.com or a lead form on Facebook or Instagram, or when you contact us.
- Technical information — such as your IP address, browser type, device, and pages visited, collected automatically through our hosting provider's server logs.
How we use it
- To respond to your request, including contacting you by phone, text, or email about a free site audit or our services.
- To provide, host, and support the websites and services we offer.
- To keep our site secure and to improve it.
- To measure and improve our advertising.
Who we share it with
We do not sell your personal information. We share it only with service providers that help us operate, such as our website host (Hostinger), our form handling provider (Formspree), and advertising platforms (such as Meta) where you submitted a lead form there. These providers may only use your information to perform services for us, or as described in their own policies. We may also disclose information if required by law.
How long we keep it
We keep your information only as long as needed for the purposes above, or as required by law. You can ask us to delete it at any time.
Your choices and rights
- You can ask to see, correct, or delete the personal information we hold about you.
- You can opt out of calls or texts at any time by telling us or replying STOP to a text.
- If you are a California resident, you have additional rights under the CCPA, including the right to know, delete, and opt out of the sale or sharing of your information. We do not sell personal information.
Children
Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Security
We use reasonable safeguards, including HTTPS, to protect your information. No method of transmission or storage is completely secure.
Changes
We may update this policy from time to time. The "Last updated" date above shows the latest version.
Contact us
To make a request or ask a question, use the form at tradespond.com/contact and mention your privacy request.